Frequently Asked Questions

Q. What are the registration hours?

The onsite registration hours will be posted here before the event.

Q. Where is the show held and how can I get there?

A. CHFA East is held at the Metro Toronto Convention Centre, South Building. The South Building entrance is located at 222 Bremner Blvd. For more information on directions to the MTCC South building, call 416 585-8000 or visit http://www.mtccc.com

Q. When is the trade show?

A. Conference: September 10 and September 11, 2020
Trade Show: September 12 and September 13, 2020 (10 a.m. - 5 p.m. daily)

Q. Who can attend the trade show?

A. CHFA East is open to individuals currently working within the natural health and organic products industries. The primary target audience for this show is individuals that sell or professionally recommend natural health products or organics directly to consumers. All attendees will be required to provide proof that their company is involved in the industry. Forms of acceptable proof include, but are not limited to, a vendor permit, business cards, pay stub with photo ID, or health care accreditation. Refer to our policies for detailed information on requirements.

Q. Who exhibits in CHFA East?

A. Leading suppliers, manufacturers, distributors and brokers of natural health products and organics exhibit. Click here for the CHFA East 2019 Exhibitor List.

Q. I received an “Attend as our guest” invitation or a customer code from an exhibitor. What do I need to know?

A. The complimentary on-line, pre-registration passes are valid for retailers and health practitioners only. Simply register online before the date specified using the code provided on the back of the invitation. After the on-line, pre-registration deadline, bring the invitation with you to the show and pay the discounted rate of $25 (regular on-site admission is $55).

Q. How can I register to attend the trade show?

A. You can register online before the pre-registration deadline, or onsite during the show.

Q. What is the cost to attend the trade show?

A. CHFA Members are always FREE.

     Non-Member Retailer or Health Practitioner - $35 (online pre-registration) or $55 (onsite registration).

     Non-Member Distributor, Supplier, Manufacturer - $225 (online pre-registration) or $350 (onsite registration). 

Q. Can I bring my spouse/friend/family with me?

A. All attendees must be working members of the industry. As this is a trade-only event, guests are not permitted. 

Q. Can I bring my child/infant?

A. CHFA encourages a healthy work/life balance and as such children under the age of 18 are welcome to attend the show, but must be supervised by a guardian at all times. Infants are not permitted within conference sessions, but are welcome at the trade show. CHFA reserves the right to limit the use of strollers on the trade show floor during peak times if necessary.

Q. Can I bring my wheeled cart?

A. Wheeled carts (including luggage) are not permitted on the show floor. A complimentary coat check area is provided for attendees to store wheeled carts while visiting the show.

Q. How many bags/items am I allowed to bring off the show floor?

A. There is no limit to the samples an attendee can receive from exhibitors. Please ask before you take. Not all products on display are intended as samples.

More questions or concerns? Feel free to contact us at 416 497-6939 or 1 800 661-4510 or info@chfa.ca and we will be happy to assist you.