CHFA Knowledge is CHFA's new education platform that focuses on industry-specific education and insights to help give you and your team an edge in natural, organics, and wellness retailing and customer service.
A comprehensive training program that combines foundational retailer training with natural, organic and wellness-specific product information.
App and web-based platform options allow your team to tap into training modules conveniently from any device.
Manager, Sales Associate, and product knowledge content streams let you tailor the training to your team's needs and skill level.
Give your team the skills needed to feel engaged, empowered, and equipped to deliver a best-in-class customer experience at your store.
of retail leaders say turnover is their biggest challenge - Upskilling is a core strategy to improving employee enjoyment and retention
*CHFA Members and Non-Members must purchase an Essential Package before purchasing individual Ready to Serve Licenses. Essential packages come with
Get Managing, Product Knowledge Trainings + 8 x Ready to Serve Licenses. Get Managing can be used by up to three (3) managers working at the same retail
location. Ready to Serve is a certificate-based program that includes Ready to Serve and Product Knowledge Courses only.