FREQUENTLY ASKED QUESTIONS

Q. Where is the show held and how can I get there?

A. CHFA West is held at the Vancouver Convention Centre, West Building, located at 1055 Canada Place. Access is available by foot, car, or public transit (walking distance from the Waterfront Station Northbound). For directions to the VCC West building, call 1 866 785-8232 or click here. For general parking information, click here.

Q. When is the show?

A. Conference: NEW SHOW DATES - Thursday, February 22, & Friday, February 23, 2018 Trade Show:  Saturday, February 24 & Sunday, February 25, 2018 – 10 am – 5 pm daily

Q. Who can attend the show?

A. CHFA West is a trade only event that is open to individuals currently working within the natural health and organic products industries. The primary target audience for this show is retailers and health professionals who sell or professionally recommend natural health products or organics directly to consumers. Not open to the general public. All attendees will be required to provide proof that their company is involved in the industry. Forms of acceptable proof include, but are not limited to, a vendor permit, business card, pay stub with photo ID, or health care accreditation. Refer to our Policies for detailed information on requirements.

Q. Who exhibits in CHFA West?

A.  Leading suppliers, manufacturers, distributors and brokers of natural health and organic products exhibit. Click here for the CHFA West  Exhibitor List.

Q. I received an “Attend as our guest” invitation or a customer code from an exhibitor. What do I need to know?

A.  The complimentary pre-registration passes are valid for retailers and health practitioners only.  Simply register online, before the date specified, using the code provided on the back of the invitation. 

Note: Valid for Retailers and Health Practitioners only.

Q. How can I register to attend the show?

A.  You can register online before the pre-registration deadline, or onsite during the show

Q. What is the cost to attend?

A. CHFA Members, FREE
Non-Member Retailer or Health Practitioner $35 (online pre-registration)/ $55 (onsite registration)
Non- Member Distributor, Supplier, Manufacturer $225 (online pre-registration)/ $350 (onsite registration)

Q. Can I bring my spouse/friend/family member with me?

A. All attendees must be working members of the industry and must be able to provide proof of industry status. If your guest is not able to provide proof that they currently work within the industry, they will not be able to attend the show.

Q. Can I bring my child/infant?

A. CHFA encourages a healthy work/ life balance and as such children under the age of 18 are welcome to attend the show, but must be supervised by a guardian at all times.  Infants are not permitted within conference sessions, but are welcome at the Trade Show.  CHFA reserves the right to limit the use of strollers on the trade show floor during peak times if necessary.

Q. Can I bring my wheeled cart?

A. Wheeled carts (including luggage) are not permitted on the show floor. A coat check area is provided free of charge for attendees to store wheeled carts while visiting the show.  You can also ship your samples home with ease through CanPar Shipping using low flat rates from $8 to $26.

Q. How many bags/items am I allowed to bring off the show floor?

A. There is no limit to the amount of product an attendee can take from the show. Please ask before you take. Not all products on display are intended as samples.

More questions or concerns? Feel free to contact us at 416 497.6939 or 800 661.4510 or info@chfa.ca and we will be happy to assist you.