National Nutrition - Customer Service Representative (Full-time)
On April 19, 2017
National Nutrition is Canada’s award winning, number one online and in-store retailer of nutritional supplements. In 2014 we were voted Canada’s best health food store – in large part because of the great people who work with us each day.
Do you have call centre or receptionist experience? Are you interested in learning about natural health products? Are you looking for a weekend job? If you answered yes to these questions, this opportunity is for you.
Department: Customer Service
Rate of Pay: $12-$14
Hours: Wednesday-Friday 9:00am-5:30pm, Saturday 9:00am-6:00pm & Sunday 10:00 am – 5:00pm
- 2 + year(s) telephone experience.
- Friendly tone with a clear, projection of voice.
- Experience or willing to learn natural health supplements.
- Advanced computer skills and ability to learn new systems and programs.
- Ability to type 40+ WPM.
- Problem solving and enjoy a challenge. Must be able to adapt to change.
- Must demonstrate initiative and can keep busy at all times with limited instruction.
- Offer highest level of customer service.
- Take customer orders over the phone.
- Troubleshoot account and order information.
- Provide information regarding order fulfillment queue and order tracking.
- Educate customers about supplements. Provide supplement recommendations to customers to match their health requirements.
Do you think you would make a great addition to our dedicated team? If so, please submit your resume and cover letter to firstname.lastname@example.org
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What customers are saying about National Nutrition: https://www.youtube.com/watch?v=gAlRTPSa_bI