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St. Francis Herb Farm - Quality Assurance Manager

Combermere, ON

On September 7, 2017

Quality Assurance Manager

St. Francis Herb Farm – one of Canada’s leading herbal supplements brands is a GMP registered organization with nearly 30 years of uncompromising quality and service to our valued customers. We are seeking a Quality Assurance Manager to help us continue our growth as Canada’s leading manufacturer of high quality herbal products.

The Job:

  • Be the organizational leader and facilitator in driving company continuous improvement programs and initiatives.
  • Assess compliance, identify gaps and initiate action to ensure compliance with our GMP Quality Management System registration.
  • Implement new and improve existing quality assurance/quality control protocols, including SOP maintenance, documentation and reporting, audit procedures, product release processes, product recall processes and QA training of plant staff.
  • Investigate quality-related complaints, product/process issues, and take appropriate corrective/preventative action as necessary.
  • Manage communication with regulatory authorities (e.g. NNHPD, CFIA) to ensure compliance with Good Manufacturing Practices, Quality Standards, and appropriate legislation; maintain facility Site License.
  • Ensure compliance to the Safe Foods for Canadians Act and Regulations; design and implement necessary procedures (e.g. Preventative Control Plans) as required.
  • Maintain certified organic compliance across the company product portfolio.

Your Skill Sets:

  • University degree in biology/biochemistry, science or equivalent required
  • Minimum 5 years quality experience, ideally food or beverage manufacturing sector
  • CQA or CQE designation preferred but not required
  • Strong oral and written communication skills; ability to effectively interact with suppliers, regulatory authorities and collaborate with cross-functional team members
  • Experience in an ISO 9001 or GMP manufacturing environment with experience in documentation and data control, quality control inspection practices, configuration management, corrective and preventive action systems
  • Knowledge of GMP requirements for Natural Health Products, food, and organic products
  • Advanced computer skills in Office 360, Excel, Word and PowerPoint and knowledge of Access
  • Ability to prepare and deliver internal quality training as required

Applications can be sent to