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Garden of Life Canada - Bilingual Product Information and Nutrition Education Specialist

Toronto, ON

On March 2, 2018

We are looking for a Bilingual Product Information and Nutrition Education Specialist to join our growing Toronto team. The successful candidate will be passionate about Empowering Extraordinary Health, talented at connecting with people, and a team player. Garden of Life is the recognized leader and innovator in whole food, science-based, Certified USDA Organic, and Non-GMO Project Verified nutrition.

What will you grow?

  • Responds within GoL legal guidelines to consumers' requests via live telephone calls, voicemails, correspondences, faxes and online web chat; monitors and responds to the Product Support voicemail and email boxes;
  • Responds to technical questions from webinars, sales representatives and customer service.
  • Product information and training - continually reads and stays current with the GoL information published in FAQs, books, newsletter, magazines and websites, participates in product training and webinars organized by the company.
  • Assists with authoring and updating product support, website, FAQs, product scripts, and assists with special department research and team projects.
  • Other duties as assigned.

What tools do you need?

  • Knowledgeable about nutrition and the Health Food industry
  • At least 3 years’ experience in nutrition or related area (preferred)
  • Excellent verbal and written communication skills (both in English and French) with high attention to detail
  • Excellent customer service skills
  • Prior experience as a Nutrition Advisor, Health Educator, Fitness and Nutrition Writer, Nutritionist or Herbalist would be an asset
  • Ability to multi-task, prioritize and manage multiple projects
  • Knowledge using Excel, PowerPoint and other Microsoft Office products
  • Bilingualism (French) is required
  • A Passion for Empowering Extraordinary Health

Please send resume to