Guide to Requesting an ITC
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Step-by-Step Guide to Requesting a Certificate

Applying for a Certificate with CHFA is quick and easy. Simply follow the step-by-step guide below. If you have any questions about the certificate program, please contact: certificates@chfa.ca. Applicants that are new to the process are encouraged to contact CHFA to discuss their specific requirements. .

1. Determine which type of certificate you require (International Trade Certificates (ITCs) for Natural Health Products, International Trade Certificates of Good Manufacturing Practice (GMP) Compliance, Certificate of Free Sale for Natural Health Products, or Certificate of Free Sale for Cosmetics).

2. Select and download the appropriate form:

3. Fill in the required information.

For ITCs for NHPs, complete the following sections: 

  • Exporter Information;
  • Product Information;
  • Site Information.

For ITCs for GMP Compliance, complete the following sections: 

  • Site Licence Holder Information;
  • Site Information.

For Certificates of Free Sale, complete the following sections

  • Exporter Information;
  • Product Information;
  • Site Information.

4. An authorized company official must prepare a cover letter on company letterhead that attests that the information provided in the application(s) is accurate and truthful. The letter should also outline the following:

  • The number of ITCs requested, providing the requested number of copies;
  • The specific product(s) and country/ies destined for export, (for an ITC for NHPs and Certificates of Free Sale);
  • Your preferred shipping method for how the certificates will be mailed to you and the delivery address. Costs vary, please see more on available mailing options.
  • Any special requirements of the destination countries;
  • The company's membership status with CHFA;
  • Sign and date the letter.

At CHFA's discretion, the company may also be requested to have the attestation letter sworn before a Notary.

5. If you are applying for an International Trade Certificate for Natural Health Products or GMP Compliance, your application package must include a copy of the valid and most recent Site Licence.

If you are applying for a Certificate of Free Sale as a new customer, your application package must include two invoices issued to a Canadian client within the previous 12 months as documentary proof of your product's sale and distribution within Canada. These invoices will be destroyed upon issuance of the Certificates or can be kept on file for repeat use, upon your instructions.

6. Email your signed documents to: certificates@chfa.ca with the subject line "Certificate Application"

7. For information about fees and payment options, please refer to our Timelines and Fees page.